๐ŸŒฟ Sliding-scale fees based on income โ€” No one turned away.

Kitchen-table help

for real families.

We sit with working families across Western Massachusetts to untangle healthcare confusion, lower costs, and make the system work the way it should.

We help with:

Who We Serve

Healthcare help for the families caught in the middle

Too much to qualify for safety-net programs. Not enough to absorb the confusion and cost on your own. That’s exactly who we’re here for.

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Working Families

Households earning $35Kโ€“$100K who need real guidance without the runaround.

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Seniors & Caregivers

Navigating Medicare, prescriptions, and long-term care with a trusted guide alongside you.

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ACA Marketplace Users

Understanding your plan options, subsidies, and enrollment deadlines without the confusion.

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Medical Debt Struggles

Facing unexpected bills or collection notices and needing someone to review and fight back.

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The Overwhelmed

Anyone who opens an EOB or denial letter and has no idea where to begin.

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Small Employers

Businesses that want to offer real healthcare support to their employees.

Our Services

What we do at the kitchen table

Every service is available on a sliding-scale fee โ€” because the cost of help should never be a barrier to getting it.

01

Health Insurance Navigation

We explain your coverage in plain language, help you choose the right plan, and walk you through using it without surprise costs.

02

Medical Bill Review & Negotiation

We audit your bills line by line, identify errors and overcharges, and negotiate directly with providers on your behalf.

03

Prior Authorization Support

We handle the paperwork and phone calls when your insurer requires approval before covering a medication or procedure.

04

Prescription Cost Savings

We find manufacturer assistance programs, discount cards, and formulary alternatives to lower what you pay at the pharmacy.

05

Claims & Appeals Advocacy

When insurance denies a claim, we build the case, gather the documentation, and fight the denial with you.

06

Medicare & Medicaid Enrollment

We guide seniors and families through enrollment, plan selection, and savings programs so nothing falls through the cracks.

How It Works

Four simple steps to clarity

We keep it simple โ€” because your situation is already complicated enough.

1

Free Consultation

30 minutes, no obligation. Tell us what's going on โ€” we listen first.

2

We Review Everything

Bills, EOBs, denial letters, plan documents โ€” we read it all so you don't have to.

3

We Take Action

We make the calls, submit the paperwork, and advocate on your behalf.

4

You Get Results

Lower bills, approved claims, clear answers โ€” and the confidence to move forward.

Rooted in Faith

Built on trust.
Focused on you.

Cornerstone Health Advocates was founded on the belief that every person deserves clear, compassionate guidance when navigating healthcare โ€” regardless of income, background, or how complicated the situation.

Our faith informs the way we serve: with humility, patience, and a genuine calling to help. We’re not a call center. We’re your neighbors โ€” and we take that seriously.

"As each has received a gift, employ it for one another, as good stewards of God's varied grace."

โ€” 1 Peter 4:10

Ready to stop guessing and start getting answers?

Your first consultation is completely free. No paperwork, no pressure โ€” just a real conversation about how we can help.

Serving Hampden, Hampshire & Franklin counties ยท Sliding-scale fees ยท No one turned away