Privacy Policy
Effective Date: August 1st, 2025
Cornerstone Health Advocates (“CHA,” “we,” “our,” or “us”) is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and protect the information you provide to us through our website, customer portal, and other communication channels.
We operate as a faith-informed nonprofit organization serving families in Western Massachusetts, offering healthcare navigation, advocacy, and related services. This includes, now or in the future, the secure handling of Protected Health Information (PHI) in compliance with applicable laws, including the Health Insurance Portability and Accountability Act of 1996 (HIPAA).
1. Information We Collect
We may collect the following types of information:
a. Personal Information: Name, address, email, phone, date of birth.
b. Protected Health Information (PHI): Insurance details, medical history, billing statements.
c. Non-Personal Information: Browser type, device type, pages visited, date and time of visits.
.
2. How We Collect Information
Directly from you, automatically via cookies and analytics, and from third parties with your consent or as permitted by law.
3. How We Use Your Information
To provide and coordinate services, communicate with you, process payments/donations, improve services, and comply with legal obligations.
4. How We Share Your Information
We do not sell or rent your information. We share with your authorization, for treatment/payment/operations, with service providers under confidentiality, or as required by law
5. HIPAA Compliance
We follow HIPAA rules for PHI, with administrative, physical, and technical safeguards. You have rights to access, amend, and receive disclosures of PHI.
6. Data Security
We use SSL encryption, secure servers, restricted access, system monitoring, and staff training. While we strive to protect your data, no method is 100% secure.
7. Your Rights
Access records, request corrections, request restrictions, opt-out of non-essential communications, request copies of policies.
8. Cookies and Tracking
We may use cookies for site functionality, analytics, and personalization. You can disable cookies in your browser.
9. Children’s Privacy
We do not knowingly collect personal information from children under 13 without parental consent.
10. Changes to This Policy
We may update this policy; changes will be posted with the effective date.
11. Contact Us
Cornerstone Health Advocates
A DBA of Kingdom Health Group Inc.
PO Box 1104
Belchertown, MA 01004
Email: steve@cornerstonehealthadvocates.org